Commensurate with experience
CauseMatch is seeking an Israeli Technical Customer Success Agent to empower nonprofits to plan, craft, and execute smart, data-driven online fundraising campaings using the CauseMatch technology. The ideal candidate is a proactive individual with an understanding of operational efficiencies and familiar with the non-profit landscape. You are the human face of our brand once a sale is closed and enable our non-profit’s digital crowdfunding campaign success from start to finish, always providing nothing less than an excellent client experience.
For each client you work with — you will apply your technical expertise and organizational guidance to assist in the most effective use and engagement of the CauseMatch platform, always aligning with a nonprofit’s unique campaign goals. This includes creating the page, preparing email templates, problem solving throughout the process of planning, and customer support. The Technical Customer Success Agent facilitates between the nonprofit and the CauseMatch Customer Success Team to ensure project plans are on track and client campaigns are fully ready by launch date. The ideal candidate is seeking an exciting position at an awesome start up with huge opportunity for growth and advancement. Your feedback and client insights will be heard and highly valued. If you’re tired of “plain digital” and are ready to join a social impact start-up with a proven business model, we’d love to learn more about you.
WHO WE ARE:
CauseMatch is the next generation of online fundraising for non-profits. We support amazing organizations and their causes by providing fundraising solutions that engage their communities and increase their impact, typically raising 3-6x more than traditional online platforms.
Our international team is passionate about making a positive change through the work we do and clients we help.
WHO YOU ARE: